Cancellation and Refund Policy:
At Himalayn Valley, we strive to provide you with the best quality pure Ayurvedic products. We understand that circumstances may arise where you need to cancel an order or request a refund. We want to ensure a smooth and transparent process for cancellations and refunds, and therefore, we have outlined our policies below. By purchasing our products, you agree to adhere to these policies.
1. Cancellation Policy:
a. Order Cancellation: If you wish to cancel your order, please contact our customer service as soon as possible. We will make every effort to accommodate your request. However, please note that once an order has been processed and shipped, we may not be able to cancel it. In such cases, you may need to follow our return policy outlined below.
b. Subscription Cancellation: If you have subscribed to a recurring order or auto-ship program and wish to cancel it, please contact our customer service well in advance of the next scheduled shipment. Failure to cancel in a timely manner may result in the shipment being processed, and you may be responsible for returning the products following our return policy.
2. Refund Policy:
We kindly inform you that due to Nature of our products, we maintain a Non-Returnable policy. We apologize for any inconvenience caused.
We hope this policy provides you with a clear understanding of our cancellation and refund process for Himalayn Valley products. If you have any further questions or require assistance, please don't hesitate to contact our customer service. Your satisfaction is important to us, and we will do our best to address any concerns you may have.